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Of course, everyone who does business and starts a company wants to take more orders and make more money. We think about that a lot of the time. But in practice, there are always many opportunities passed by. Why? If we want to succeed in our careers, do more, make more money, become a person or a family, what do we need most?
Good demand have good professional knowledge and service spirit. Only professional, familiar with Products such as Building Materials, Vacuum Pump, Chemical Products, familiar with the process, in order to take the initiative or accept inquiries have a targeted. To have these basic qualities, as a business, you must go deep into the workshop and the market, including suppliers, understand the factory or product being sold, including specifications, finished product prices (prices under various price conditions, including RMB and USD), materials, properties and characteristics, and differences from similar products. I remember a customer's inquiry, which happened to be similar to ours. I answered quickly, and so did the guests. With the deepening of the communication, Zhao Yue's specific questions began to be raised. Because I didn't fully understand the customer's needs and details, it was like squeezing toothpaste. The guests crowded, and I fell for a moment. Later, someone else's information was more detailed than mine. Finally, the guests had to apologize to me. At first, guests told me that our responses were quick and that the responses seemed more professional. We should work together. Therefore, in addition to being prompt when answering guests' inquiries, you must also be as detailed as possible. To answer the questions that guests may ask, the general product specifications, unit prices, materials, packaging materials, etc. should be replied to the outside world. Also ready to use the product, material specifications, whether there are special characteristics (such as fabric material, specifications, whether fire prevention, etc.), as well as the use of preventive measures, etc., because your current investigation is not the end customer some people may not be familiar with this piece, so more detailed information you can help guests save time and effort. This is also to save you time, because if the customer is not clear about something, he will definitely call. Ask. In addition to professional knowledge, shop assistants need patience and a good sense of service. It is very important to follow up your inquiries and samples on a regular or irregular basis, just as we sometimes need to purchase materials, if we often receive problems from suppliers (be careful not to disturb others, to grasp a degree) in various conditions and advantages, we tend to choose the manufacturers with whom we have the most contact. Because we are impressed, we also show that suppliers value us. The reason is the same.
The business also needs to understand the company's production capabilities and technology, as sometimes most customer inquiries are different from existing products. Relevant technologies and materials may be involved here. If guests say yes easily, they will be delayed. No product or sample is a blow to the company's reputation. This will also make the guest doubt your ability and the actual capacity of the factory. Imagine if you suspected someone else, would you feel comfortable leaving? ? Unless the product is the only one you can possibly produce, there is no competition (is there competition for products in today's business environment?). In addition to good business and good service, the quality of the product itself is also necessary! Imagine if you could spend $100 to sell a product that would last a year, or $50 to sell a product that would last only a month. (Unless the guest is looking for chopsticks once). In today's society, products are getting higher and higher, more and more refined, more and more sophisticated, and the price is almost the same. Of course, we choose fine workmanship and durable products, not to mention here. What do you think you need? With these two things, you are invincible!
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Privacy statement: Your privacy is very important to Us. Our company promises not to disclose your personal information to any external company with out your explicit permission.
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Privacy statement: Your privacy is very important to Us. Our company promises not to disclose your personal information to any external company with out your explicit permission.